I just bought from your site but I didn't receive any instructions on how to download.
Check you spam or junk folder, the e-mail might have ended up there. If you still haven't received an e-mail with download instructions within 24 hours, please contact us by sending an e-mail to firstname.lastname@example.org and we will help you.
How do I extend the support and maintenance period for my licensed products?
All our products have a one year support and maintenance period. Extending this period enables you to continue downloading new versions as they are released.
Extending your support and maintenance one year costs 30% of the current list prices for your licensed products.
For quotation, send us an e-mail with your customer username and the products you would like to extend your support for.
I can't figure out how to create this awesome cool thing in Demorize.
If you can't find the information in the technical documentation, send us an e-mail and ask how to do it. We might even create an official tutorial that will benefit all our users.
Your product does not cover my needs!
Really? Why haven't you told us what you need yet? We are very flexible to our customers' needs. Give us your ideas and requests on the feedback page.
My question is not covered in this FAQ!
Send your question to email@example.com. It isn't harder than that. ;-)